Terms of service

The service

Poofy provides free, receive-only temporary email inboxes on domains we operate. You can create an inbox without an account, receive mail at it, and reopen it later with the password we generate for you. Poofy cannot send email, and never sends mail on your behalf.

Who can use Poofy

You must be at least 16 years old and able to agree to these terms. If you use Poofy for an organization, you confirm you're allowed to accept these terms for it.

Your inboxes

• Keep your password safe. Anyone with an inbox's address and password can open it. We store only a hash of the password, so we can't recover it for you.
• Share links are public to whoever holds them. A read-only share link lets anyone with the URL read that inbox until you revoke it or it expires.
• Addresses aren't guaranteed forever. We may retire an email domain, and some websites refuse temporary email domains. Don't rely on a Poofy address for anything you can't afford to lose access to.
• Storage is limited. Inboxes have size limits and retention periods. When an inbox is full, its oldest messages may be deleted automatically. Attachments may be blocked or removed for safety.
• Don't use Poofy for critical accounts such as banking, government, health, or your primary email or password manager. Use a permanent address you control for those.

Premium

Premium is an optional upgrade, sold for a one-time price shown on the pricing page and paid in cryptocurrency through our payment processor, OxaPay.

• What you get. The storage, inbox limits, domains and API access listed on the pricing page when you buy. We may improve Premium over time. We won't remove what you paid for without cause, though limits can change if abuse or running costs make that necessary; if they do, we'll say so on the pricing page.
• "Lifetime". Lifetime means for as long as Poofy operates the service, not for your lifetime. If we ever shut Poofy down we'll give notice and a chance to export your mail.
• Deleted inboxes. With Premium, an inbox you delete (and its mail) waits under "Recently deleted" until you restore it or erase it for good. On the Free plan a delete is final from your side. Either way, you can ask us to erase anything we still hold at privacy@poofy.email.
• Your own domains. With Premium you can connect domains you control (up to the number on the pricing page). You must actually own or control the domain, and we verify that with a DNS record. Don't connect a domain you don't control, a domain for a business you aren't part of, or one that imitates someone else's. Pointing a domain's MX records at Poofy sends its mail to Poofy: use a subdomain, and keep your own mail provider on your main domain. We can disconnect a domain that's abused. Removing a domain needs its inboxes deleted first.
• API and webhooks. Everyone gets a small API allowance with hard limits (one key, low request and inbox caps, inboxes that delete themselves within a day). Premium raises these (up to 5 keys and far higher limits) for the REST API, within the published rate limits. You're responsible for what your keys and agents do. Mail received through the API or a webhook is untrusted third-party content, and webhook addresses you register must be ones you control. Don't use agents to create accounts in bulk to spam, defraud, evade bans, or otherwise abuse other services; we can revoke keys and licenses that do.
• License key. Premium is tied to a license key shown once when your payment confirms. Keep it safe: anyone who has it can use your Premium plan. We store only a hash, so we can't show it again, but we can issue a replacement if you can show us your payment.
• Fair use. Premium inbox and API limits exist to keep the service healthy for everyone. Using Premium for spam, fraud or anything in the Acceptable use policy can end your license without a refund.
• Refunds. Crypto payments can't be reversed, so refunds are handled by hand under our refund policy.
• Taxes. Prices are in US dollars. You're responsible for any taxes that apply to you.

Acceptable use

You agree to follow our Acceptable use policy. In short: no illegal activity, fraud, harassment, spam, malware, or attempts to break into other people's inboxes or our systems.

Intellectual property

Poofy's name, logo, website design and software belong to Poofy. You may not copy or reuse them except as the law allows. Mail you receive belongs to its senders and recipients; we claim no ownership of it. If you believe content made available through Poofy infringes your copyright, see our DMCA & copyright policy.

Suspension and termination

We may disable an inbox, a share link or access from a network, without notice, if we reasonably believe it breaks these terms, harms others, or puts the service at risk. You can stop using Poofy at any time, delete your messages, and forget your browser session.

Changes to the service

Poofy is free and provided as it is. We may add, change or remove features, limits or email domains at any time. We'll try to give notice of significant changes on the site.

Disclaimers

Poofy is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that mail will be delivered, delivered quickly, or kept for any particular time, or that the service will be uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by law, Poofy will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, accounts, access, profits or revenue, arising from your use of the service. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the last 12 months (for a free service, zero) or 50 US dollars. Some jurisdictions don't allow these limits, so they may not fully apply to you.

Indemnity

If you use Poofy in breach of these terms or the law and someone makes a claim against us because of it, you agree to cover our reasonable costs and losses arising from that claim.

Governing law

These terms are governed by the laws that apply where Poofy is operated, without regard to conflict-of-law rules. Nothing in these terms limits rights you have under the consumer protection laws of your country of residence.

Changes to these terms

We may update these terms. The date at the top of the page shows the latest version. If you keep using Poofy after a change, the new terms apply.

Contact

Questions about these terms: support@poofy.email.