Contact

Email addresses

Topic	Address
General questions and feedback	support@poofy.email
Abuse, fraud, phishing, harassment	abuse@poofy.email
Privacy and data requests	privacy@poofy.email
Copyright (DMCA) notices	dmca@poofy.email
Security vulnerabilities	security@poofy.email

What to include in your message

The more detail you give, the faster we can help:

• The inbox address you're writing about, if any (never send us its password).
• What you expected and what happened, with the time and your time zone.
• For abuse reports: screenshots, the page address, and relevant email headers.
• For privacy requests: whether you want your data deleted, corrected or exported, and how you can show you control the inbox.

Press, research and partnerships

Writing about temporary email, studying disposable-address abuse, or interested in working together? Use the general address above and say what you have in mind. We read everything, even when we can't reply to all of it right away.

Accessibility and feedback

If something on the site is hard to use, doesn't work with your screen reader or keyboard, or is simply confusing, tell us. Include the page, your browser and what you were trying to do. Feature ideas are welcome too: a lot of Poofy's features, like codes in one click and alert rules, started as requests.

Before you write

• Lost an inbox password? We store passwords only as one-way hashes, so we can't recover them. If your browser still has the inbox, it's under "My inboxes"; you can also use "Download all credentials" there to keep a copy.
• Received mail that claims to be from Poofy? Poofy can't send email. That message was forged; see Report abuse.
• A site won't accept your Poofy address? Some websites block temporary email. Use a permanent address for that site.

Response times

We aim to answer within two business days, and faster for abuse and security reports.